🔒 Privacy Policy

Last Updated: October 27, 2024

TL;DR: We don't store your files. We don't collect personal information. Your privacy is our priority.

1. Introduction

Welcome to HoneyConvert ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your information. This Privacy Policy explains how we handle information when you use our HEIC to PNG conversion service at honeyconvert.com (the "Service").

2. Information We Collect

2.1 Files You Upload

When you use our Service to convert images:

Files are temporarily stored on our server during the conversion process
Files are automatically and permanently deleted immediately after conversion is complete
We do not store, retain, or back up your files
We do not access, view, or analyze the content of your files

2.2 Automatically Collected Information

We may automatically collect certain technical information:

Server Logs: IP address, browser type, device type, and timestamps
Analytics: Usage statistics like page views and conversion counts (via Google Analytics)
Cookies: We use cookies for analytics and advertising purposes

2.3 Information We Do NOT Collect

Names, email addresses, or contact information (unless you voluntarily contact us)
Account credentials or login information (we don't have user accounts)
Payment information (our service is completely free)
The actual content or metadata of your images

3. How We Use Information

We use the limited information we collect to:

Process and convert your image files
Improve and optimize our Service
Analyze usage patterns and fix technical issues
Display relevant advertisements (Google AdSense)
Ensure security and prevent abuse of the Service

4. Third-Party Services

4.1 Google Analytics

We use Google Analytics to understand how visitors use our Service. Google Analytics collects information anonymously and reports website trends without identifying individual visitors. Learn more about Google's Privacy Policy.

4.2 Google AdSense

We use Google AdSense to display advertisements on our Service. Google may use cookies to serve ads based on your prior visits to our website or other websites. You can opt out of personalized advertising by visiting Google's Ads Settings.

4.3 Hosting Provider

Our Service is hosted on Railway.app. Files are processed in temporary storage and are never permanently stored on their servers.

5. Cookies

We use cookies for the following purposes:

Essential Cookies: Required for the Service to function properly
Analytics Cookies: Help us understand how visitors use our Service
Advertising Cookies: Used to display relevant ads (Google AdSense)

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our Service.

6. Data Security

We implement appropriate security measures to protect your information:

HTTPS Encryption: All data transmitted to and from our Service is encrypted
Temporary Storage: Files are stored only in temporary directories
Automatic Deletion: Files are deleted immediately after conversion
No Backups: We do not create backups of user files
Secure Servers: Our hosting infrastructure follows industry-standard security practices

7. Your Rights

You have the following rights:

Right to Information: You can request information about what data we collect
Right to Deletion: Since we don't retain files, your data is automatically deleted
Right to Opt-Out: You can opt out of analytics and advertising cookies
Right to Access: Contact us to access any information we may have about you

8. Children's Privacy

Our Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. International Users

Our Service is hosted in the United States. If you access our Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Website: honeyconvert.com/contact
Email: privacy@honeyconvert.com

12. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

Right to know what personal information is collected
Right to delete personal information
Right to opt-out of the sale of personal information (we do not sell personal information)
Right to non-discrimination for exercising your rights

13. GDPR Compliance (EU Users)

If you are in the European Union, you have rights under the General Data Protection Regulation (GDPR):

Right to access your personal data
Right to rectification of inaccurate data
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing

← Back to Converter